BANKING TRANSACTIONS

Banking Transactions

What is the maximum and minimum amounts required to start playing?

What are the various depositing options?

I made a purchase but I don't see the credit in my Rummy Passion account. What should I do?

How long will it take to receive my winnings after I request a withdrawal?

Can I cancel or reverse my withdrawal request?

I have doubts about my withdrawals. What should I do?

Is it safe to carry out banking transactions at Rummy Passion?

What are the different ways I can withdraw cash from Rummy Passion?

What mandatory documents do I need to submit while initiating a withdrawal?

What is the Percentage of TDS Deducted?

I attempted but was unable to add my banking information

How do I add my bank account information to my Rummy Passion account?

How do I update and change my bank account information?

What is the maximum and minimum amounts required to start playing?

You need to make a minimum deposit of Rs 100 to start playing cash games and maximum is determined by your Passion Rewards Club Tier. Top

What are the various depositing options?

You can use Credit Card, Debit card, Net banking, Wire transfer, PayTm, PayUmoney to make Deposit in your Rummy Passion account. Top

I made a purchase but I don't see the credit in my Rummy Passion account. What should I do?

In such cases, you can Contact Us by email or call or chat and share the transaction details with us. Our customer helpline will verify the transaction status with the Payment Gateway and do the needful in the most effective way. We assure you that your money will never be misplaced as every transaction has a unique tracking ID. Top

How long will it take to receive my winnings after I request a withdrawal?

Your online transfer requests are processed on all days so will get your winning amount in your bank within 3-4 working days. But sometimes it may take longer, especially in cases of suspicious activity such as rigged games, multiple user accounts, account observation, etc. Top

Can I cancel or reverse my withdrawal request?

Yes, you can reverse your withdrawal request before it is approved. To reverse your withdrawal request, please log in to your account, go to the "Withdrawal Cash" tab and then "Withdrawal Request Status". Here you can see all your withdrawals status and you can click on 'Reverse' for the withdrawal request you wish to reverse. After reversing withdrawal, your account balance will be automatically credited with amount reversed. You can use this option instead of depositing should you wish to make a deposit after withdrawal. Top

I have doubts about my withdrawals. What should I do?

You can contact our support team and we will assist you in any doubts and or questions you may have. Top

Is it safe to carry out banking transactions at Rummy Passion?

Making Deposits and Withdrawals at Rummy Passion is 100% Safe and Secure. All information passed during the financial transaction is encrypted for security using advanced 128-bit Secure Sockets Layer technology. Top

What are the different ways I can withdraw cash from Rummy Passion?

To make it simpler for our players, we process all withdrawal requests by bank transfer only. Top

What mandatory documents do I need to submit while initiating a withdrawal?

Here is a list of mandatory documents that you are required to provide. This is a one-time activity only. Once done, your KYC will be complete.

  1. Self attested copy of your Pan Card.
  2. A copy of your address proof which authenticates the address you have utilized to register at RummyPassion.com.
  3. Mobile number should be verified through OTP.

Additional documents may be required if our accounts team asks you to submit them. Top

What is the Percentage of TDS Deducted?

Please read Terms of Use for complete details on TDS deduction. Top

I attempted but was unable to add my banking information

Send us an email at support@rummypassion.com from the email ID you used to register. Attach your bank statement or passbook. This way, we can update your banking details.

Provide us with your IFSC code, bank, and branch.

After we update your bank details, we'll send you a confirmation email. When you make a new withdrawal request, you'll also see your updated bank information. Top

How do I add my bank account information to my Rummy Passion account?

To add your bank account to your Rummy Passion account, follow these steps: Top

  1. Tap the menu icon (three lines) at the top right (Android and iOS Users) or My Account (Desktop Users) at the top right corner of the screen.
  2. Choose "Withdraw Cash."
  3. If your KYC is pending, complete it first; it's a mandatory requirement before adding your bank details.
  4. If your KYC is completed, you'll see three sections. Click on the "Bank Details".

This way, you can successfully add your bank account information to your Rummy Passion account.

How do I update and change my bank account information?

If you want to change your bank details that you've already added, here's what you need to do: Top

  1. Click the menu icon (three lines) at the top right.
  2. Choose "Withdraw Cash".
  3. Select "Bank Account" and tap the Continue button.
  4. Tap the "Change Bank Account" to edit your bank account information.

By following these steps, you can easily update your bank details as needed.